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Conflict Resolution

Is Conflict Unhealthy?

             So is conflict healthy or unhealthy? “If I had a formula for by-passing trouble, I would not pass it round. Trouble creates capacity to handle it. … But I…
Teamwork

Myths About Teamwork

Wright (2013), in his seminal work on The Myths and Realities of Teamwork, advances the six myths about teamwork below. Myth 1 Teams are Harmonious People who Compromise their Needs…
Teamwork

Working with Teams

More organizations are moving away from traditional organizational strategy to working with teams. Collins (2012) cite firms like Nike, Motorola having adopted team strategy. Research studies confirm the benefits of…
Teamwork

Team Effectiveness

If the Ringelmann Effect and other variables affect team productivity, organizations need to find ways to increase team effectiveness. Collins (2012) identified the following attributes of highly effective teams: Member…
Conflict Resolution

Applying Conflict Resolution

Conflict resolution is the process of eliminating the underlying reasons for conflict. Conflict resolution falls into two broad approaches viz competitive and cooperative approaches. They are also referred to as…
Conflict Resolution

The Conflict Process

Workplace conflict is almost a fact of organizational life. It manifests as interpersonal, intergroup, and role conflicts. (Feigenbaum, n.d.), task conflict, relationship conflict and process conflict. (Robbins & Judge, 2013).…
Conflict Resolution

Conflict Resolution

Stangor (2011) describes conflict resolution in terms of the human motives of “self-concern” and “others concern”. The Dual Model of Cooperation and Competition incorporates these two concepts into a conflict…
Noise in communication

Noise in Communication

Perception impacts the communication process, affecting the quality of communication and decisions made thereof. Robbins and Judge (2013) identify the communication process as occurring within a background of “noise”. The…
Noise in communication

Communication Channels

Information technology has seen traditional communication channels expanded to include new ones. Organizations can harness these new channels to derive competitive advantage. We will explore some of the communication channels…

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