Emotional Intelligence Case StudiesArticle Written By: Joiline Gorlova
Emotional Intelligence issues in this case include: a) cognitive distortions, b) attribution error, c) faulty causal analysis, d) emotional reasoning e.g. taking emotional feelings for reality e) External locus of control, f) personalizing, g) blame shifting h) failure to handle and cope with negative emotions i) lack of self awareness to enable reading own emotions accurately, j) lack of self-management in failing to control own negative emotions k) lack of social skills to read emotions in others and respond with empathy e.g. blaming others, complaining and jealous l) lack of motivation to move ahead from failure to other challenges
Employee MotivationArticle Written By: Joiline Gorlova
“When you offer someone motivation, you give them an uplifting nudge in the right direction.”
Decision Making ErrorsArticle Written By: Joiline Gorlova
Attribution errors need purposeful challenging and deconstruction both at individual and organizational levels to avoid costly decision making errors.
How Employee Behavior Affects OrganizationsArticle Written By: Joiline Gorlova
employee engagement initiatives saw an 80% reduction in grievances and 34% increase in highly satisfied customers. Other 300 studies confirm the link between job satisfaction, job performance and financial performance
Impact of Values and Attitudes on BehaviorArticle Written By: Joiline Gorlova
Values are guiding principles for conduct and behavior, concept of what we identify with and stand for. If principles of behavior and conduct, then surely a causal relationship exists between values and behavior. But what exactly is the impact of values and attitudes on behavior?
Influence of Behavior on PerformanceArticle Written By: Joiline Gorlova
What has been established beyond a shadow of doubt is the connection between behavior and performance.
BUSINESS WRITING RULESArticle Written By: Joiline Gorlova
Effective business writing demands strategic thinking and mastery of the mechanics before starting. We will explore the success defining business writing rules below.
Powerful Verbal CommunicationArticle Written By: Joiline Gorlova
"If we understood the power of our thoughts, we would guard them more closely. If we understood the awesome power of our words, we would prefer silence to almost anything negative. In our thoughts and words, we create our own weaknesses and our own strengths. Our limitations and joys begin in our hearts. We can always replace negative with positive." -Betty Eadie
Written Communication QuizArticle Written By: Joiline Gorlova
Written Communication Quizlet
Types of CommunicationArticle Written By: Joiline Gorlova
The above typology is based on channels of communication, but the field can be further subdivided based on communication style, locus and direction...