Joiline Gorlova

Joiline Gorlova is a Training Manager at Rock Lilly with a BSc Sociology, postgraduate Diploma in Personnel Management, Certificate in Leadership Development, IPM professional member & an SETA registered Facilitator/Assessor/Moderator with Services SETA, LGSETA, ETDP SETA & PSETA. She has an established track record as a trainer, facilitator, assessor and moderator across industries. She comes from a Human Resources Generalist, and Development background with working experience within Southern Africa. Joiline is passionate about Learning and Development and remains a lifelong learner herself.

Decision Making Problem Solving Employee Motivation EQ

Decision Making Errors

Attribution errors need purposeful challenging and deconstruction both at individual and organizational levels to avoid costly decision making errors.

Growth and Performance

How Employee Behavior Affects Organizations

employee engagement initiatives saw an 80% reduction in grievances and 34% increase in highly satisfied customers. Other 300 studies confirm the link between job satisfaction, job performance and financial performance

Growth and Performance

Impact of Values and Attitudes on Behavior

Values are guiding principles for conduct and behavior, concept of what we identify with and stand for. If principles of behavior and conduct, then surely a causal relationship exists between values and behavior. But what exactly is the impact of values and attitudes on behavior?

Communication Skills

BUSINESS WRITING RULES

Effective business writing demands strategic thinking and mastery of the mechanics before starting. We will explore the success defining business writing rules below.

Communication Skills

Powerful Verbal Communication

“If we understood the power of our thoughts, we would guard them more closely. If we understood the awesome power of our words, we would prefer silence to almost anything negative. In our thoughts and words, we create our own weaknesses and our own strengths. Our limitations and joys begin in our hearts. We can always replace negative with positive.” -Betty Eadie