Emotional Intelligence issues in this case include: a) cognitive distortions, b) attribution error, c) faulty causal analysis, d) emotional reasoning e.g. taking emotional feelings for reality e) External locus of control, f) personalizing, g) blame shifting h) failure to handle and cope with negative emotions i) lack of self awareness to enable reading own emotions accurately, j) lack of self-management in failing to control own negative emotions k) lack of social skills to read emotions in others and respond with empathy e.g. blaming others, complaining and jealous l) lack of motivation to move ahead from failure to other challenges
The Emotional Intelligence Components of self-awareness, self-management, social awareness and relationships management are key success factors in business and in life. These factors are key drivers of success, productivity and effectiveness both at work and life in general.
An emotionally intelligent response would include the following elements: a) Viewing the situation as a challenge b) Viewing situation as a problem solving opportunity c) Seeing learning opportunities d) Seeing team building opportunities through collective problem solving and decision making e) view negative emotions as distractions to be avoided f) deploying stress deflection through strategic attention allocation g) shift attention away from stress to problem solving and execution h) tune out of negative emotions mode and tuning in to positive emotions i) deploy emotional intelligence competencies to problem solving and solution execution
Research found that training impact on business performance and growth is quite huge. Of particular note are key skills that are drivers of accelerated growth and optimized performance.
Ecosystems thinking is a mental model that borrows from the biological metaphor of “ecosystems”. British botanist, Arthur Tansley coined the term in a 1930s publication. The term has now found currency in business parlance. James Moore first applied it to business in his articles in the Harvard Business Review.
While most businesses are now acknowledging the benefits of Training and Development to business performance, the attitude shift is yet to reflect in bigger budgetary allocations to Training and Development. As our contribution to this shift we present the business case for training and skills development.