Is Conflict Unhealthy?
So is conflict healthy or unhealthy? “If I had a formula for by-passing trouble, I would not pass it round. Trouble creates capacity to handle it. … But I do say meet it as…
Soft Skills
Team Effectiveness
If the Ringelmann Effect and other variables affect team productivity, organizations need to find ways to increase team effectiveness. Collins (2012) identified the following attributes of highly effective teams: Member interdependence Trust among members Member…
Applying Conflict Resolution
Conflict resolution is the process of eliminating the underlying reasons for conflict. Conflict resolution falls into two broad approaches viz competitive and cooperative approaches. They are also referred to as integrative and distributive approaches. Within…
The Conflict Process
Workplace conflict is almost a fact of organizational life. It manifests as interpersonal, intergroup, and role conflicts. (Feigenbaum, n.d.), task conflict, relationship conflict and process conflict. (Robbins & Judge, 2013). Theorists do not agree on…
Conflict Resolution
Stangor (2011) describes conflict resolution in terms of the human motives of “self-concern” and “others concern”. The Dual Model of Cooperation and Competition incorporates these two concepts into a conflict model that explains the behavior…
Noise in Communication
Perception impacts the communication process, affecting the quality of communication and decisions made thereof. Robbins and Judge (2013) identify the communication process as occurring within a background of “noise”. The “noise” in communication includes the…
Communication Channels
Information technology has seen traditional communication channels expanded to include new ones. Organizations can harness these new channels to derive competitive advantage. We will explore some of the communication channels used today, their advantages and…
Applying Motivation Theories
Theories of motivation have contributed a lot to our understanding of employee motivation. Managers are applying motivation theories in the workplace to increase organizational effectiveness. We will examine the contribution of Adam’s Equity Theory, Vroom’s…
Value of Pertinent Negative in Problem Solving
the pertinent negative increases perceptual abilities, perceptual accuracy, and articulation for effective problem solving and decision making.