Soft Skills

Decision Making Problem Solving Employee Motivation EQ

Decision Making Errors

Attribution errors need purposeful challenging and deconstruction both at individual and organizational levels to avoid costly decision making errors.

Growth and Performance

How Employee Behavior Affects Organizations

employee engagement initiatives saw an 80% reduction in grievances and 34% increase in highly satisfied customers. Other 300 studies confirm the link between job satisfaction, job performance and financial performance

Growth and Performance

Impact of Values and Attitudes on Behavior

Values are guiding principles for conduct and behavior, concept of what we identify with and stand for. If principles of behavior and conduct, then surely a causal relationship exists between values and behavior. But what exactly is the impact of values and attitudes on behavior?

Communication Skills

BUSINESS WRITING RULES

Effective business writing demands strategic thinking and mastery of the mechanics before starting. We will explore the success defining business writing rules below.

Communication Skills

Powerful Verbal Communication

“If we understood the power of our thoughts, we would guard them more closely. If we understood the awesome power of our words, we would prefer silence to almost anything negative. In our thoughts and words, we create our own weaknesses and our own strengths. Our limitations and joys begin in our hearts. We can always replace negative with positive.” -Betty Eadie

Communication Skills

Types of Communication

The above typology is based on channels of communication, but the field can be further subdivided based on communication style, locus and direction…

Communication Skills

The Importance of Communication

Communication is the lifeline of organizations, the calming element to turbulent negotiations, the essential antidote for conflict and the glue that holds together interpersonal relationships.