emotional intelligence

Emotional Intelligence Case Studies

Emotional Intelligence issues in this case include: a) cognitive distortions, b) attribution error, c) faulty causal analysis, d) emotional reasoning e.g. taking emotional feelings for reality e) External locus of control, f) personalizing, g) blame shifting h) failure to handle and cope with negative emotions i) lack of self awareness to enable reading own emotions accurately, j) lack of self-management in failing to control own negative emotions k) lack of social skills to read emotions in others and respond with empathy e.g. blaming others, complaining and jealous l) lack of motivation to move ahead from failure to other challenges

Emotional Intelligence Success Factors

The Emotional Intelligence Components of self-awareness, self-management, social awareness and relationships management are key success factors in business and in life. These factors are key drivers of success, productivity and effectiveness both at work and life in general.

Emotional Intelligence Quiz

An emotionally intelligent response would include the following elements: a) Viewing the situation as a challenge b) Viewing situation as a problem solving opportunity c) Seeing learning opportunities d) Seeing team building opportunities through collective problem solving and decision making e) view negative emotions as distractions to be avoided f) deploying stress deflection through strategic attention allocation g) shift attention away from stress to problem solving and execution h) tune out of negative emotions mode and tuning in to positive emotions i) deploy emotional intelligence competencies to problem solving and solution execution

Emotional Intelligence in the Workplace

The ability to perceive emotions in faces, pictures, voices, artifacts, in self and in others. This ability is a primal ability of EQ upon which all other EQ abilities build upon. In other words, one needs to be able to perceive emotions before they can understand emotions, use emotions and manage them.

Emotional Intelligence

Emotional Intelligence can be defined as, ‘Understanding own emotions and the emotions of others, and responding to the same in a healthy way”.